Visitors with disabilities
The Palais Galliera provides cultural and educational activities tailored to all types of disability.
The Palais Galliera is referenced on the French accessible.net website that helps you find tourist and cultural sites accessible to all.
The Palais Galliera has also been granted the French State's "Tourisme et Handicap" label for 4 disabilities (hearing, mental, motor and visual). This label illustrates our teams' deep commitment to visitors with disabilities and guarantees that the hospitality service provided in our museum is efficient and tailored.
Access to the museum's exhibitions is free for the person with disabilities, irrespective of the severity of their disability, on presentation of - a disability card, a priority card, an inclusive mobility card or a parking card for people with disabilities - and free for the person accompanying them.
Motor disability & reduced mobility
The Palais Galliera is totally accessible to persons with reduced mobility.
Guided tours
1h30 - 18 participants (aged 15 and over)
Guided tours are available for every exhibition on Wednesdays and/or Saturdays, at 2pm and/or at 4pm (dates are mentioned in the What's On section).
-> Booking for the Stephen Jones, Chapeaux d'artiste exhibition
Guided tours
1h30 - 15 participants (aged 15 and over)
Guided tours for current exhibitions are available for established groups.
Hearing disability
Guided tours in French sign language
Guided tours in French sign language are available for individual visitors on specific Saturdays for all exhibitions.
-> More information on the French sign language guided tour
-> Booking for the Stephen Jones, Chapeaux d'artiste exhibition
Lip-reading tours
1h30 - 15 participants (aged 15 and over)
Lip-reading guided tours are provided by a fully-trained lip-reader guide. They are organized on request for established groups.
-> Booking: galliera.reservations@paris.fr
For persons equipped with t-coil hearing aids, Magnetic Induction Loop (MIL) hearing aid systems (MIL necklaces), suitable for the audiophones provided for the guided tours, are available from the museum reception.
Visual disability
Descriptive commented touts with an "Image Whisperer"
The French "Souffleurs d’Images" (Image Whisperer) volunteer service accompanies blind and vision-impaired persons through the cultural event of their choice. This service provides people-friendly, bespoke mediation. Volunteer whisperers (prompters), who are art students or artists themselves, describe and whisper into the ear of the blind or vision-impaired person the items they cannot see during a show or an exhibition.
Fabric-feel guided tours
1h30 - 12 participants (6 visitors with disabilities and the persons accompanying them)
The descriptive, tactile (fabric-feel) guided tour is available for all current exhibitions.
The guide invites participants to touch and feel some samples of fabrics used in making the outfits or similar, for a selection of works.
Warning
Light and heat speed up the natural deterioration processes of the works. As such, as part of a preventive conservation approach, the rooms and items exhibited are dimly lit (50 lux maximum). We apologise for any inconvenience caused.
Mental and psychological disability
You can download the "Easy to Read and Understand" Booklet, which presents the "Fashion on the Move #3" exhibition and charts three centuries of fashion, to guide you through your tour. The printed version of the booklet is available for free from reception. Reception and security staff are on hand to help you if you have any questions.
Fabric-feel guided tours
1h30 - 12 participants (including the persons accompanying them)
The descriptive, tactile (fabric-feel) guided tour is available for all current exhibitions. The guide invites participants to touch and feel some samples of fabrics used in making the outfits or similar, for a selection of works
-> Booking: galliera.reservations@paris.fr
Foam hat workshop
Workshop tour - 2h30 - 8 participants
Hand-in-hand with a visual artist, participants discover Stephen Jones' flamboyant, inventive world, an incredible source of inspiration to help them create their own hat.
Once in the workshop, they make their own original headgear from a simple foam structure and the various textile materials available.
Terms of booking
Send your request to galliera.reservations@paris.fr mentioning "Health/Disability booking" in the mail subject.
Once your booking has been made, you will receive a confirmation email (sender: Paris Musées) that you must print and present at the museum on the day of your tour (arrive 15 minutes before your tour in front of the museum).
To speed up processing times, group booking requests must be made at least 10 days prior to your visit.
Groups of visitors with disabilities are entitled to free admission and to reduced rates for activities:
► Tours : 15 €
► Workshops : 25 €
For organizations with an agreement with Paris Musées, activities are free of charge.
To apply for an agreement, please contact: champsocial.parismusees@paris.fr
Payment is to be made in cash, cheque or bank card on-site on the day of the tour or, in the case of a State administration/local authority voucher, by deferred payment reserved for public institutions and organizations. The voucher must be sent to galliera.reservations@paris.fr at least 48 hours before the tour.
From Tuesday to Sunday from 10am to 6pm and Fridays until 9pm (book-gift shop closes at 5:55pm or 8:55pm on late opening days)
The museum is closed on Mondays as well as on 1st May and 25 December.
Early closure may apply on certain public holidays.
Plan your visit with the app
Download the mobile application
Fancy discovering the museum in a fun way? Find out all you need to know about the museum's tours, what's on and its history.
