Mobile app private policy
The Palais Galliera digital application is managed by the City of Paris.
OWNER
Public institution Paris Musées
30 rue de Chabrol
75010 Paris, France
SIRET: 200 032 779 00213
Publication Director: Anne-Sophie de Gasquet, General Director of the public institution Paris Musées
The editorial management and updates of the application are carried out by the Palais Galliera teams in consultation with the Paris Musées digital department.
Paris Musées places the utmost importance on the confidentiality of your personal data. This privacy policy details how we collect, use, share, and protect your information when using our mobile application "Palais Galliera", available on the Google Play Store and the App Store.
COLLECTED INFORMATION
INFORMATION PROVIDED BY THE USER
The application does not require you to provide any personal information for its use. However, it provides access to the Paris Musées ticketing website, where you may be asked to enter personal data for purchasing and booking tickets. The Paris Musées ticketing system complies with GDPR regulations.
AUTOMATICALLY COLLECTED INFORMATION
We may automatically collect certain data, such as:
- Device information (phone model, operating system version, app version)
- Usage data (internal navigation, preferred features, etc.)
For some features, the application may request access to your location and Bluetooth, but only with your consent.
You are also informed that, in accordance with the provisions of Article L. 223-2 of the French Consumer Code, you have the right to register on the Bloctel list, an opt-out list to prevent unsolicited telephone marketing calls.
USE OF INFORMATION
We use the collected information for the following purposes:
APP IMPROVEMENT
To analyze app usage, diagnose technical issues, measure performance, and enhance functionality.
INFORMATION SHARING
We do not share your personal information with third parties, except in the following cases:
TRUSTED PARTNERS
With trusted partners who work with us to provide services related to the application (ticketing, usage analytics).
LEGAL COMPLIANCE
If required to comply with legal obligations or government requests.
DATA SECURITY
We implement appropriate security measures to protect your information from unauthorized access, alteration, disclosure, or destruction.
Usage analytics data is anonymized and automatically deleted one year after collection.
CHANGES TO THE PRIVACY POLICY
We reserve the right to modify this privacy policy at any time. Any changes will be published on this page with an updated revision date.
CONTACT US
If you have any questions, concerns, or comments about our privacy policy, please contact us via the form.
By using the "Palais Galliera" application, you agree to the terms of this privacy policy.
Thank you for trusting Paris Musées with your museum visit experience.